Change to data classification for Copilot usage information in the Microsoft 365 admin center and Viva Insights

The message informs that Microsoft 365 Copilot usage data has been reclassified as required service data, eliminating the need for optional diagnostic data for active usage metrics. This change is effective immediately, and no action is needed if devices are updated to specified application versions.

Customers are no longer required to have optional diagnostic data enabled as a prerequisite for the active usage metrics currently displayed in the Microsoft 365 Copilot usage report in the admin center and a subset of the metrics displayed in the Microsoft Copilot Dashboard in Viva Insights. The data that powers these metrics has been reclassified as required service data. Previously admins were required to enable optional diagnostic data in order for these metrics to comprehensively capture users’ active usage of Microsoft 365 Copilot features. 

When this will happen:

This is available now.

How this affects your organization:

This update applies specifically to data points that convey intentional active usage of Microsoft 365 Copilot such as last activity date per user and count of users per Copilot feature. All of the metrics in the Microsoft 365 Copilot usage report in the admin center fall into this category. There are five metrics in the Microsoft Copilot Dashboard in Viva Insights, however, for which the underlying data will continue to be classified as optional diagnostic data. For example, the “total emails sent using Copilot” metric in the Microsoft Copilot Dashboard in Viva Insights is calculated based on actions that happen after Copilot is intentionally used to generate and insert an email draft; the data that underlies this metric will thus continue to be classified as optional diagnostic data. These metrics are documented in the Learn page for the Microsoft Copilot Dashboard. It is possible that in the future additional metrics may be introduced to these reports that are based on information classified as optional diagnostic data. This will be communicated via Learn page documentation. For this change to take effect, devices must be updated to the following Microsoft 365 application versions (or later): 

Application OS Version/Build number Release date
Microsoft Teams iOS 6.11.2 June 28, 2024
Android 1416/1.0.0.2024113110 June 21, 2024
Mac 24193.1707.3028.4282 August 7, 2024
Windows 24193.1805.3040.8975 August 14, 2024
Office apps (Word, Excel, PowerPoint, OneNote, Loop) iOS 2.89.24090210 September 8, 2024
Android 16.0.17928.20068 August 20, 2024
Mac 16.89.24090815 September 10, 2024
Windows CC: 2408 / 16.0.17928.20156
MEC: 2407 / 16.0.17830.20210
Current Channel: September 10, 2024
Monthly Enterprise Channel: September 10, 2024
Outlook iOS 4.2327.0 July 1, 2023
Android 4.2327.0 July 1, 2023
Mac 16.89.24090815 September 10, 2024
Windows CC: 2408 / 16.0.17928.20156
MEC: 2407 / 16.0.17830.20210
Current Channel: September 10, 2024
Monthly Enterprise Channel: September 10, 2024

What you can do to prepare:

No further action is needed as long as users’ devices have been updated to the application versions listed above.

Please click Microsoft 365 admin center Microsoft 365 Copilot usage to learn more. 

Message ID: MC901814


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I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.

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