Get ready for Answers badges in Microsoft Viva.

Answers badges are coming to Viva Engage! People can get recognized by their colleagues through the Answers feature based on the upvotes their questions or answers have earned, or if their answers were marked as the best answer.

These are the 5 different badges that can be earned:

  • Best Answer: your answer is marked as the best answer
  • Seeker level 1: your question receives 3 upvotes
  • Seeker level 2: your question receives 10 upvotes
  • Scholar level 1: your answer receives 3 upvotes
  • Scholar level 2: your answer receives 10 upvotes

Each user will have an Achievements and awards section where they can collect all their badges and check other people’s badges in their profiles as well.

They can access it from the right rail located in Answers or on their profile page.

This announcement blog shows more about the Answers badges experience.

This message is associated with Microsoft 365 Roadmap ID 72188

When this will happen:

We will begin rolling out early February 2023 and expect to complete by early March 2023.

How this will affect your organization:

Answers badges will be default off only for customers who are based out of Finland and organizations who use the education license. The feature is default on for everyone else.

The following capabilities will become available for licensed Viva Suite and/or Viva Topics customers when they enable the ‘Viva Engage Knowledge’ (Answers in Microsoft Viva) service plan:

What happens to users badges if the admin control is turned from enabled to disabled?

Within the Engage admin center, as a Global admin or Engage admin (Yammer administrator AAD), you can configure Answers badges to the below 3 options.

  • Disabled: Data that was being collected for all users will be deleted and no further data will be collected for any users. The badges will be lost as well.
  • On: Users can start earning and collecting badges. The badges are visible to anyone who has a Viva Engage Knowledge service plan and are part of the organization.
  • User preference: End users will have the option to opt-out of badging for themselves. When the user opts out, data that was being collected will be deleted and no further data will be collected. The badges will be lost as well for that particular user. The user can still see others’ badges.
  • All the badges earned by users will be deleted and no data will be processed when the control of rewards and recognition is disabled. This means that the badges earned by users will be lost and they will not be able to get them back, unless they start earning them back again.

What you need to do to prepare:

After GA if your organization chooses to not have badges On by default, admins can disable them by accessing the Engage admin center (in the Engage teams application) by navigating to Feature Management and accessing the Rewards and recognition subpage.

If you don’t ever want to collect any data from badges, you will need to remove the license for the specific users before GA.

Message ID: MC495890


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I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.

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