Microsoft Teams: Copilot generated summaries for call transfers on Teams phone devices

Originally posted by Microsoft Feb 25, 2025 Uncategorized 0 Comments

Copilot generated summary provides an overview of the details and outcomes of transferred calls. It includes information such as the caller’s details, the reason for the transfer, and the final resolution.

Product Microsoft Teams
Release phase General Availability
Release date May CY2025
Platform Android
Cloud Instance Worldwide (Standard Multi-Tenant)
Created 2025-02-24
Roadmap ID 475855
Roadmap Link https://www.microsoft.com/microsoft-365/roadmap?id=475855

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Joao Ferreira

I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.

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