Microsoft Teams: Direct Routing Call Troubleshooting via SIP Ladder

Originally posted by Microsoft Feb 3, 2025 Uncategorized 0 Comments

We are launching the SIP Ladder diagram tool in Teams Admin center to enable admins to troubleshoot their Direct Routing calls in a self-serve way. This feature will be available via the Usage reports page under Teams Admin center. It will also enable admins to view the SIP requests, responses and associated SDP data between Microsoft teams proxy and the SBC through which the call was routed. This data will be available for all calls made more than 30 minutes and less than 30 days ago.

Product Microsoft Teams
Release phase General Availability
Release date March CY2025
Platform Mac
Cloud Instance Worldwide (Standard Multi-Tenant)
Created 2025-02-01
Roadmap ID 479413
Roadmap Link https://www.microsoft.com/microsoft-365/roadmap?featureid=479413

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Joao Ferreira

I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.

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