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Microsoft Teams Phones: Remotely manage contacts in Teams admin center
Coming soon to the Microsoft Teams admin center: Admins will be able to remotely manage contacts to ensure crucial contacts are available for users on their Teams Phone devices. This feature is only available for common area phones.
This message is associated with Microsoft 365 Roadmap ID 81379.
When this will happen:
General Availability (Worldwide, GCC): We will begin rolling out this feature in mid-January 2025 and expect to complete by late January 2025.
General Availability (GCC High): We will begin rolling out this feature in mid-February 2025 and expect to complete by late February 2025.
General Availability (DoD): We will begin rolling out this feature in mid-March 2025 and expect to complete by late March 2025.
How this will affect your organization:
IT admins can access the Manage contacts feature from Teams admin center > Teams Devices > Phones > Common area phones. Select the applicable devices and then select Manage contacts.
In the right panel, use the Search box to search for and select contacts to add to selected devices. You can upload a CSV file for contacts not found through Search. Newly added contacts will be synchronized to the Calls app and People app on the Teams phones devices under the group name Company contacts within 24 hours.
For any device, admins can review or delete the added contacts from the Manage contacts right panel.
Track the progress and status of contact operations with the Activity log in the Teams phone inventory.
This new feature will be available by default.
What you need to do to prepare:
This rollout will happen automatically by the specified date with no admin action required before the rollout. If you have questions or need further assistance regarding this feature, please reach out to our support team.
Before rollout, we will update this post with revised documentation.
Message ID: MC942831
