Microsoft Viva Copilot Analytics launches new agent dashboard

Originally posted by Microsoft Oct 7, 2025 Uncategorized 0 Comments

Microsoft Viva Copilot Analytics introduces a new Agent Dashboard for detailed insights on agent adoption and Copilot credit usage. Rolling out from November 2025 (preview) to February 2026 (general availability), it targets organizations with 50+ Copilot licenses, enhancing adoption tracking and management within Viva Insights.

We’re introducing the Agent Dashboard, a new dashboard available as part of Copilot Analytics in Microsoft Viva. This dashboard provides visibility into key agent adoption trends and associated Copilot credit usage. It supports insights into agents used within Microsoft 365 Copilot, which may be:

Built using Microsoft Copilot Studio, SharePoint, or the Microsoft 365 Agents Toolkit
Built by employees, your organization, Microsoft, or Microsoft partners

This release also enhances the Adoption tab of the Copilot Dashboard, allowing users to view agent insights directly and access the Agent Dashboard for deeper analysis.

When this will happen:

Public Preview (Worldwide): Begins rolling out in late November 2025, expected to complete by late November 2025.

General Availability (Worldwide): Begins rolling out in early February 2026, expected to complete by late February 2026.

How this affects your organization:

Who is affected:

Leaders, delegates, adoption specialists, and administrators using Microsoft Viva Insights

Tenants with at least 50 Microsoft 365 Copilot licenses assigned

What will happen:

A new Agent Dashboard will be available in Viva Insights under Copilot Analytics

Users will find:
- Key adoption metrics with historical trends (up to 6 months):
  - Number of active agents
  - Number of active agent users
  - Number of agent responses
  - Copilot credits used
  - Number of users using Copilot credits
  - Percentage of Copilot users using agents
- Monthly and weekly user retention trends, with comparison across groups
- Top agents based on the following, with the ability to dive deeper into specific agents:
  - Active user count
  - Agent responses
  - Copilot credits consumed

Minimum group size threshold must be met for agent activity insights.

Learn more: Configure manager settings

The Adoption tab of the Copilot Dashboard will also include:
- Contextual insights on how Copilot users are leveraging agents and credits
- Direct entry points to the Agent Dashboard
What you can do to prepare:
- Review and assess the impact for your organization
- Manage access to the Agent Dashboard using VFAM controls at user, group, and tenant levels (nested under Viva Insights Web app VFAM controls)
- Consider reviewing with your works council
- Update training and documentation as needed
- Additional details will be available on MS Learn once this functionality is released, in a separate Agent Dashboard section: Copilot Analytics introduction
Compliance considerations:

No compliance considerations identified, review as appropriate for your organization.