Originally posted by Microsoft
Mar 16, 2021
Microsoft 365 Apps
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We have made some changes to the support experience on Microsoft To Do. On the Android, iOS, Web and Windows apps while the experience remains the same, we have made a few changes to the Support module that will require the app to be updated.
On MacOS we will no longer support the in-app chat experience to raise support tickets. Instead, on Mac, clicking on “Get support” from “Help” will open a webpage from where support tickets can be raised.

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