Microsoft Teams: Extensibility for PSTN calls

Originally posted by Microsoft Nov 18, 2024 Uncategorized 0 Comments

Third-party application developers will be able to extend the PSTN calling experience in Teams with contextual information, making it possible for Teams users to have access to relevant data without leaving the call experience. This brings additional context and workflow integration into calling experiences and makes customer facing professionals more efficient by having data from line of business applications readily available. This functionality is available for developers to integrate their applications and add new functionality to calls.

Product Microsoft Teams
Release phase General Availability
Release date January CY2025
Platform Mac
Cloud Instance GCC, Worldwide (Standard Multi-Tenant)
Created 2024-11-16
Roadmap ID 468280
Roadmap Link https://www.microsoft.com/microsoft-365/roadmap?featureid=468280

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Joao Ferreira

I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.

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