Microsoft Teams: Copilot summary for transferred calls

Originally posted by Microsoft Mar 9, 2025 Uncategorized 0 Comments

When a call is forwarded/transferred to another colleague, users can prompt Copilot to automatically summarize the context, open questions, etc. for the call as a briefing for the receiving colleague. This feature ensures that the recipient is well-informed about the previous conversations related to the transferred call, enhancing their understanding and preparedness.

Product	Microsoft Teams
Release phase	Targeted Release
Release date	May CY2025
Platform	Mac
Cloud Instance	Worldwide (Standard Multi-Tenant)
Created	2025-03-07
Roadmap ID	484123
Roadmap Link	https://www.microsoft.com/microsoft-365/roadmap?id=484123