Overview of Windows Backup as installed in Windows 10 and Windows 11

The Windows Backup system component is installed on devices as part of Windows updates released on and after August 22, 2023. This component is designed to provide a cloud solution to back up files and folders, settings, credentials, and apps. In addition to restoring data, users can import data when switching to a new Windows device. 

Currently, the Windows Backup app is primarily focused for consumer devices – for example, devices that can be used by signing in to a personal Microsoft account (MSA). It’s not presently available for Microsoft Entra ID (formerly Azure AD) or Active Directory (AD) users. For answers to frequently asked questions related to this component, see KB5032038: Overview of Windows Backup as installed in Windows 10 and Windows 11.

Windows Backup is installed by Windows 10 and Windows 11 updates released on and after August 22, 2023. 

By design, Windows Backup is not supported for Entra ID or AD. If you try to run Windows Backup in these scenarios, you will receive the error message “This feature is not supported by your organization.” For more information about Windows Backup, see Backup and Restore in Windows. 

Because Windows Backup is a system component, it cannot be removed. However, a future Windows Update grants the option to prevent Windows Backup from appearing on certain user interface screens for Entra ID or AD users that run certain Windows editions.

See the resources below to answer any questions you or your users have related to Windows Backup.