Outlook: New Feedback Experience Update

Originally posted by Microsoft Oct 5, 2023 Uncategorized 0 Comments

The feedback entry point for Outlook for Web will be moving from the bottom of the Help pane to the Help tab of the ribbon, for ease of discovery. A streamlined experience, diagnostics log collection and the ability to add screenshots and video make it easier and quicker for users to describe their feedback and helps Microsoft act on it. Users can also search for information related to their feedback, including updates on features under development, workarounds for problems and how-to from Help. This change obeys the general Feedback policy.

This message is associated with Microsoft 365 Roadmap ID 169101

When this will happen:

Rollout will begin in late October 2023 and is expected to be complete by early November 2023.

How this will affect your organization:

This will impact the entry point that customers rely on for submitting feedback. Rather than going to the bottom of the Help pane, they will now need to refer to the “Feedback” button in the Help tab of the ribbon.

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What you need to do to prepare:

This change obeys the general Feedback policy, but if you’d like to disable it, please refer to this documentation.

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Message ID: MC679318