Microsoft Teams: Private Line

We are introducing a new calling feature. With private line, users will be able to have a private second phone number that they can make available to a select set of callers to call them directly, bypassing delegates, admins, or assistants. Inbound calls to the private line will be distinguished by a unique notification and ringtone. The private line will support incoming calls only.

This message is associated with Microsoft 365 Roadmap ID 181616

When this will happen:

Standard Release and GCC: We will begin rolling out early December and expect to complete by mid-December.

GCCH and DoD: We will begin rolling out in early January and expect to complete by early February. 

How this will affect your organization:

You will have the ability to designate a phone number as a private line for users to take private line calls.

designate phone numberView image in new tab

private lineView image in new tab

What you need to do to prepare:

Nothing you need to do to prepare. Once the feature has rolled out, you will be able to set up private line for users.

Message ID: MC687206


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I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.

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