Changes to the Registration campaign feature in Azure AD

Publicly switched telephone networks (PSTN) such as SMS and voice authentication are the weakest forms of MFA. To help your users move away from them we are introducing changes to the Microsoft managed state of the Registration campaign feature in Azure Active Directory.

When this will happen:

July 10, 2023

How this affects your organization:

Starting July 10th, 2023, users in your organization that are relying on SMS and voice for MFA will be prompted to use the Microsoft Authenticator app. They can skip this prompt for a maximum of 3 times, after which registration of the app will be required.

What you can do to prepare:

We urge you to motivate your users to stop using SMS and voice for MFA. However, if some of your users need more time you can exempt them for now. Sign in as Global Administrator or Authentication Policy Administrator and go to Azure AD > Security > Authentication methods > Registration campaign and exclude these users.

Message ID: MC584364


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I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.

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