Dynamics 365 Customer Insights – Journeys – Collect extra customer info without updating your data model​

Originally posted by Microsoft Aug 28, 2025 Uncategorized 0 Comments

We are announcing the ability to collect extra customer info without updating your data model​ in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on September 30, 2025.

How does this affect me?

With this feature you can gather extra information about your customers by creating any kind of question directly in the marketing form editor without needing to create new custom attributes for your lead or contact entity.

What action do I need to take?

This message is for awareness and no action is required.

If you would like more information on this feature, please visit Collect extra customer info without updating your data model.

Message ID: MC1143592

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Joao Ferreira

I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.

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