Dynamics 365 Customer Insights – Journeys – Generate leads that link to an existing contact

Originally posted by Microsoft Aug 28, 2025 Uncategorized 0 Comments

We are announcing the ability to use parent contacts for leads in real-time journeys forms. This feature will reach general availability on September 30, 2025.

How does this affect me?

With this feature, you can choose how existing contact or lead details should be updated and define advanced matching rules to prevent duplicate records.

What action do I need to take?

This message is for awareness, and no action is required.

For more information and screenshot examples of this feature, please visit the Generate leads that link to an existing contact article.

Message ID: MC1143589

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Joao Ferreira

I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.

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