Microsoft Copilot (Microsoft 365): Edit capability for selecting permission reading option for existing ServiceNow Knowledge & Catalog Connections

Originally posted by Microsoft Nov 10, 2025 Uncategorized 0 Comments

Earlier admins had to create new connections to adopt to the hierarchical permissions for ServiceNow Knowledge & Catalog Copilot Connectors as the edit capability was missing. Now, admins can easily edit their existing connections to switch between the permission handling option i.e. Simple vs Advanced to quickly adopt to the hierarchical permission feature.

Product
Release phase	Preview
Release date	December CY2025 Preview date: November CY2025
Platform	Web
Cloud Instance	Worldwide (Standard Multi-Tenant)
Created	2025-11-07
Roadmap ID	505438
Roadmap Link	https://www.microsoft.com/microsoft-365/roadmap?id=505438