Microsoft Copilot (Microsoft 365): Employee Self-Service Agent in M365 Copilot

Originally posted by Microsoft Apr 8, 2025 Uncategorized 0 Comments

The Employee Self-Service Agent in M365 Copilot expedites answers for the most common workplace policy-related questions and takes action on key HR and IT related tasks, connecting employees to authorized knowledge bases and HR/IT systems of record for faster resolution time and a streamlined employee experience.

Product
Release phase Targeted Release
Release date June CY2025
Preview date: May CY2025
Platform Web
Cloud Instance Worldwide (Standard Multi-Tenant)
Created 2025-04-08
Roadmap ID 487836
Roadmap Link https://www.microsoft.com/microsoft-365/roadmap?id=487836

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Joao Ferreira

I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.

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