Microsoft Stream: in player Help experience

The web player for audio & video files that are stored in OneDrive and SharePoint (including when those files are embedded in Teams, Yammer, and SharePoint web parts) is updated with a new feature called Help. This entry point allows users with to report technical playback issues on video/audio files to Microsoft. The Help feature also provides links to public end user help documentation for the player. 

This message is associated with Microsoft 365 Roadmap ID: 88932

When will this happen:

We plan to start rolling out this feature to Targeted Release in mid-February and expect to complete for Standard release in early April.

How this affects your organization:

Users will be able to see and interact with Help for all OneDrive for Business and SharePoint video and audio files. Only users who are enabled to provide Microsoft feedback will be able to see and have the ability to report a playback issue.

Help Experience LinksView image in new tab

Help Experience Report an IssueView image in new tab

What you need to do to prepare:

You may consider updating your training and documentation as appropriate.

Note: Some users may see this feature before other users within your organization.

Learn more Microsoft feedback:

Message ID: MC332705


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I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.

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