Microsoft Teams: Copilot summary for transferred calls

Originally posted by Microsoft Mar 9, 2025 Uncategorized 0 Comments

When a call is forwarded/transferred to another colleague, users can prompt Copilot to automatically summarize the context, open questions, etc. for the call as a briefing for the receiving colleague. This feature ensures that the recipient is well-informed about the previous conversations related to the transferred call, enhancing their understanding and preparedness.

Product Microsoft Teams
Release phase Targeted Release
Release date May CY2025
Platform Mac
Cloud Instance Worldwide (Standard Multi-Tenant)
Created 2025-03-07
Roadmap ID 484123
Roadmap Link https://www.microsoft.com/microsoft-365/roadmap?id=484123

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Joao Ferreira

I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.

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