Microsoft Teams: Enable customers to book appointments from a live chat widget on your website

Originally posted by Microsoft Feb 18, 2026 Uncategorized 0 Comments

The Microsoft Teams live chat widget lets customers engage in one to one conversations with your business directly from your website, and now also enables appointment scheduling.

Product	Microsoft Teams
Release phase	General Availability
Release date	April CY2026
Platform	Mac
Cloud Instance	Worldwide (Standard Multi-Tenant), GCC
Created	2026-02-18 00:00:38Z
Roadmap ID	557172
Roadmap Link	https://www.microsoft.com/microsoft-365/roadmap?id=557172