Microsoft Teams: Queues app on Teams phone devices

Originally posted by Microsoft Sep 14, 2024 Uncategorized 0 Comments

Queues app on Teams phone devices enhances call management capabilities by allowing agents to handle incoming calls, view call queues, and manage call history directly from their Teams phone devices, improving efficiency and ensuring effortless communication for agents.

Product Microsoft Teams
Release phase General Availability
Release date December CY2024
Platform Android
Cloud Instance Worldwide (Standard Multi-Tenant), GCC High, GCC
Created 2024-09-13
Roadmap ID 416282
Roadmap Link https://www.microsoft.com/microsoft-365/roadmap?featureid=416282

Comments are closed.

Joao Ferreira

I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.

%d bloggers like this: