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Microsoft Teams: Usage reports for bookable desks
Admins will soon access usage reports for bookable desks in Teams Rooms Pro Management portal, provided the desk pools have a Teams Shared Devices license. Rollout begins December 2024 worldwide and January 2025 for GCC. No admin action is required prior to rollout. Admins should ensure they have the necessary licenses.
With this rollout, admins will have access to reports and insightful usage analytics for desk pools (workspace resource accounts) that have at least one associated peripheral. These capabilities will be available in the Teams Rooms Pro Management portal if the desk pool has a Microsoft Teams Shared Devices license assigned. This message applies to tenants with Teams Rooms Pro or Teams Shared device licenses.
This message is associated with Microsoft 365 Roadmap ID 421604.
When this will happen:
General Availability (Worldwide): We will begin rolling out early December 2024 and expect to complete by mid-December 2024.
General Availability (GCC): We will begin rolling out early January 2025 and expect to complete by mid-January 2025.
How this will affect your organization:
The Teams Rooms Pro Management portal will have a new tab under Reports called Desk usage. Desk pools that have at least one peripheral associated and are licensed with a Teams Shared device license will appear under this tab.
Admins will be able to review overall metrics about their desk pools such as the number of total associated desks, the number of desks that are unused, and the percentage of reservations that were unplanned. For each desk pool, they will be able to review more analytics such as utilization, total reservations, reservation occupancy (percentage of time that desk pool was utilized during reservations), and more.
Admins will also be able to select a specific desk pool to review specific metrics, such as a peak utilization matrix.
This change will be available by default to tenants with the required license and associated peripherals.
What you need to do to prepare:
Learn more: Setting up Bookable Desks in Microsoft Teams – Microsoft Teams | Microsoft Learn (will be updated soon after rollout)
This rollout will happen automatically by the specified date with no admin action required before the rollout. We recommend that admins ensure they have Teams Shared Devices licenses in their tenant before this rollout. You may also want to notify your admin team about this change and update any relevant documentation. Also, we recommend setting up desk pools with up to 8 seats in each pool. We will show analytics for up to 8 desks per desk pool.
Message ID: MC920084
