Plan for Change: Microsoft Intune ending support for User Enrollment with Company Portal for iOS/iPadOS

Originally posted by Microsoft Jul 11, 2024 Uncategorized 0 Comments

Microsoft Intune will stop supporting User Enrollment with Company Portal for iOS/iPadOS after the release of iOS/iPadOS 18. Existing devices remain unaffected, but new enrollments won’t be supported. Alternatives like account driven User Enrollment or web-based device enrollment are recommended.

With the upcoming release of iOS/iPadOS 18, Apple will no longer support profile based User Enrollment. Due to these changes, Intune will end support for Apple User Enrollment with Company Portal shortly after the release of iOS/iPadOS 18. We recommend enrolling devices with account driven User Enrollment for similar functionality and an improved user experience.

How this will affect your organization:

After Intune ends support for User Enrollment with Company Portal:

1. Existing enrolled devices are not impacted.
2. Users will not be able to enroll devices if they are targeted with this enrollment type profile.
3. Intune technical support will only be provided for existing devices enrolled with this method. We will not provide technical support for any new enrollments.

What you need to do to prepare:

Use an alternate management method for enrolling devices. We recommend account driven User Enrollment for similar functionality and an improved user experience. For those looking for a simpler enrollment experience, try the new web based device enrollment for iOS/iPadOS.

Additional information:

Overview of Apple User Enrollment in Microsoft Intune

Message ID: MC810406