Office for the web rebrand on Service health and Message center

In October we announced at Microsoft Ignite that the Office app for web (office.com), Windows, IOS, and Android will be rebranded to become the Microsoft 365 app (MC446132). As a continuation of this, the service listings on Service health and Message center will also be rebranded. In the month of November, the service titled “Office for the web” will be retitled “Microsoft 365 apps for the web”.

When this will happen:

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Updates available for Microsoft 365 Apps for all channels

We’ve released updates to the following update channels for Microsoft 365 Apps:

  • Current Channel
  • Monthly Enterprise Channel
  • Semi-Annual Enterprise Channel (Preview)
  • Semi-Annual Enterprise Channel

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Microsoft 365 Support Integration with ServiceNow Virtual Agent

The Microsoft 365 support integration app for ServiceNow can now work with ServiceNow Virtual Agent. This will bring Microsoft self-help services to end-users requesting support through the ServiceNow Virtual Agent chat experience.

When this will happen:

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Net Promoter Score (NPS) Sentiment Insights Per Topic Available to IT Administrators

To empower IT Admins like you, the Net Promoter Score (NPS) survey insights dashboard released a new feature under the sentiment section.

With this new feature, you will be able to identify the sentiment that is associated to each topic available. The sentiment is calculated for each NPS feedback comment and tied to a specific topic. With this new addition, you can discover what are the trending topics your users are talking about and understand the feeling they are experiencing regarding that specific topic.

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Basic Authentication retirement in Microsoft 365 Apps

Microsoft 365 Apps are disabling server sign-in prompts using Basic authentication in Office Apps. We are making this change because basic authentication is a legacy authentication method that sends a username and password with each request. As a result, an attacker can access these credentials and use them to access resources. Continued use of Basic Authentication is a big security concern, so we have decided to deprecate it from all tenants.

We will retire this feature in Office Apps version 2209+. Instead, we recommend moving to a more secure authentication method, preferably Modern Authentication, and enabling multi-factor authentication based on OAuth2.0 token-based auth.

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Updates available for Microsoft 365 Apps for Current Channel

We’ve released updates to the following update channel for Microsoft 365 Apps:

  • Current Channel

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Outlook for Windows: Cloud Signatures Coming Soon

Upgrades to how your email signatures are managed will be launching soon. These enhancements change where the signature data is stored from per-device to per-account. This means the same set of signatures will be available on any Windows (Microsoft 365) or Web version of Outlook, and you will no longer need to reconfigure your signatures when getting a new device.

This message is associated with Microsoft 365 Roadmap ID 60371

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Announcing de-duplication of contacts in Outlook Web

Duplicate contacts are hard to remove manually and as a result people information often remains scattered across contacts. Microsoft is offering end users of Outlook Web App (OWA) the ability to discover duplicate contacts and merge information for a profile into one contact. As a tenant admin of an organization, you are receiving this message because your end users may be introduced to duplicate contact merge suggestions in OWA.

This means that our service will proactively detect duplicate contacts for users of your tenant and will present merge suggestions in OWA. All user merged contacts will appear subsequently in Outlook Desktop and Mobile. As part of feature completeness, we provide an option to control the audience within your organization. You can control the audience for this feature by disabling/enabling the service for a part of your organization or for your entire organization. For details, please refer to the ‘What you need to do to prepare’ section below.

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Microsoft Defender for Endpoint on Mac is Retiring Support of MacOS Catalina

A newer version of macOS will be released later this year. With Apple’s release of macOS Ventura (13), macOS Catalina (10.15) will become the third oldest version and will cease to be supported at that time, As a result, Microsoft Defender for Endpoint will no longer support macOS version Catalina (10.15).

Note: this message applies only to organizations with macOS devices in their environments.

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The Office app is becoming the Microsoft 365 app

On October 12, 2022 at Microsoft Ignite we announced that the Office app for web (office.com), Windows, iOS, and Android will be rebranded to become the Microsoft 365 app. In the coming months, these apps will automatically update to the Microsoft 365 app, which will include a new icon, styling, and features. 

This message is associated with Microsoft 365 Roadmap ID 98173

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I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.