Take Action: Out-of-band update to address ESU enrollment issue on Windows 10, version 22H2 devices

Originally posted by Microsoft Nov 13, 2025 Uncategorized 0 Comments

Microsoft has identified an issue in the Windows 10 Consumer Extended Security Update (ESU) enrollment process where the enrollment wizard may fail during enrollment.

 
If you have a personal device running Windows 10 and have not yet enrolled your device in the Consumer ESU program, here are the steps you need to take to ensure you continue receiving security updates:
  1. Navigate to the Windows Update settings page and select “Check for updates.”
  2. Install the out-of-band (OOB) update (KB5071959) and reboot your device to complete installation.
  3. Run the Windows 10 Consumer ESU enrollment wizard to enroll your device in the ESU program.
  4. After you have successfully enrolled your device, navigate once more to the Windows Update settings page and select “Check for updates.”
  5. Your device will now be offered the latest monthly security update. Install the update and reboot your device to complete installation.
 
If you have a personal device running Windows 10 and have already enrolled your device in the Consumer ESU program, no additional action is needed. You will receive the November 2025 security update and future Extended Security Updates via Windows Update.
 

Message ID: MC1184890

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Joao Ferreira

I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.

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