Viva Engage Planned Maintenance

Originally posted by Microsoft Sep 3, 2025 Uncategorized 0 Comments

Viva Engage will undergo three planned maintenance windows starting September 13, 2025, each lasting about 12 hours. During these times, it will be in read-only mode—users can view content but cannot create, reply, edit, or perform write actions, receiving error messages if attempted.

Planned Maintenance: Viva Engage

To ensure continued reliability and performance, Viva Engage will undergo planned maintenance. During this period, Viva Engage will operate in read-only mode. Users will be able to view posts, messages, storylines, and communities, but will be unable to create posts, reply to conversations, post to their storyline, or make edits. Any attempt to perform these actions will result in error messages.

While the maintenance is timed outside typical business hours to minimize disruption, global users may experience varying levels of impact. We recommend reviewing your schedule in advance, as no workarounds will be available during the maintenance windows. This is the first of three planned maintenance windows.

We have maintenance planned for Viva Engage:

• Maintenance Window: Starting Saturday, September 13th, 2025 at 16:00 UTC. The maintenance window will last approximately 12 hours. This is the first of three planned maintenance windows scheduled:
  • Saturday, September 13th, 2025 at 16:00 UTC
  • Saturday, September 20th, 2025 at 16:00 UTC
  • Saturday, September 27th, 2025 at 16:00 UTC

How this will affect your organization:

During these maintenance windows, Viva Engage will operate in read-only mode. Users will be able to view posts, messages, storylines, and communities, but will be unable to:

• Create new posts
• Reply or react to posts
• Create or edit communities
• Perform any other write-related actions

When users attempt these actions during the maintenance windows, they will see error messages such as:

• “Your message wasn’t posted, please try again soon.”
• “Sorry, something went wrong, please try again soon.”

This maintenance is planned outside of normal business hours to help minimize any impact to your organization.

What you need to do to prepare:

During these planned maintenance windows, please plan accordingly. No specific workaround is applicable.

We appreciate your understanding and cooperation.

For organizations with users around the globe, we recognize that “outside of normal business hours” might affect you differently. We apologize for the impact this may have on your users. We are working hard to improve Viva Engage and to minimize these maintenance windows.

Thank you, The Viva Engage Team

Message ID: MC1146819