Addition of Shared Mailboxes to the Mailbox Usage Report

In the coming weeks, the mailbox usage report will be expanded to include additional mailbox insights.  

This message is associated with Microsoft 365 Roadmap ID 93398

When this will happen:

Standard Release: We will begin rolling out late July and expect to complete by early August.

How this will affect your organization:

Upon querying for the mailbox usage report, you’ll have the ability to view shared mailboxes which previously were not included.  You’ll need to refine your query to include a recipient type column which will show both user and shared mailboxes, but recipient type will not be an option until the change rolls out.  Once live, click here for additional information to explain changes you can make to your mailbox usage report to view shared mailboxes as well as user mailboxes.

What you need to do to prepare:

There is no action needed to prepare for this change. You may want to notify your users about this change and update any relevant documentation as appropriate.

Message ID: MC405568


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I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.

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