Microsoft Teams will enable consulting and merging PSTN callers behind IVR or auto-attendants using DTMF tones into meetings starting January 2026. Users can navigate IVR via a new dialpad and merge external parties seamlessly. No admin action is needed; the feature is enabled by default.
Starting late 2025, Microsoft Teams will require owner approval for users joining private teams via join codes, aligning with join-by-link behavior. Public teams remain unaffected. Team owners should monitor requests and update documentation; no admin action is needed. This enhances governance and reduces unintended access.
Microsoft Teams will update the Rate My Call survey to a single-screen thumbs up/down system with optional problem tokens and comments, rolling out mid-November 2025. This change may increase reported poor call rates due to higher feedback capture, not service decline. Admins should monitor and adjust thresholds accordingly.
We are announcing the deprecation of the Edit your app with Copilot in Power Apps Studio (preview) in canvas apps. The deprecation will begin on January 6, 2026, and will remove the Maker Copilot chat sidecar (accessed by a Copilot button entry point in the header) from the Canvas App studio.
We are announcing advanced voice and chat agent analytics on the Omnichannel Historical Bot Dashboard in Dynamics 365 Contact Center. This feature will reach general availability on December 5, 2025.
We have launched the ability for Copilot Email Assist to provide email template recommendations.
This feature release ‘Always-on diagnostics’, captures critical diagnostic data from onboarded endpoint devices running on Windows OS for EDLP issue reporting. Comprehensive trace logs will be automatically recorded and stored locally on the devices, eliminating the need to reproduce issues when submitting investigation requests to Microsoft. It allows for the collection of detailed traces over extended periods (up to 90 days). While raising tickets to submit investigation requests to Microsoft regarding Microsoft Endpoint DLP, customers can share enhanced diagnostic information with Microsoft without needing to reproduce the exact scenario.
This feature in Purview Compliance Manager shall enable customers to convert complex regulations from PDF documents to actionable controls and actions in multi cloud environment. Customers can use the converted regulatory templates to create assessments and identify compliance gaps, understand and implement controls to improve their compliance posture.
Leverage the latest AI advancements to build prototypes, learning applications or interactive reports using your favorite tools in Edge without worrying about your data. This extension enables apps to leverage some new security improvements for safely executing AI generated code.
Microsoft Teams and Microsoft 365 Copilot will introduce AI-powered Agentic Users—autonomous virtual colleagues with full organizational identities. Available from mid-November 2025, users can discover and request agent templates, with admins controlling creation and licensing. Agents interact via Teams, email, and meetings, enhancing productivity and learning over time.
I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.
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