The new Outlook for Windows and Outlook on the Web will support creating, saving, editing, and reusing email templates, including importing .oft files. Templates sync across devices and platforms. Rollout starts late August 2025, with general availability by November 2025. No admin action needed.
Starting early August, Microsoft 365 Copilot mobile app will remove bottom tab navigation, making Copilot Chat the default for users with access and pinning. Other features move to the hamburger menu. Chat history will be expanded by default. iOS updates begin in August, Android follows. Admins can manage pinning settings.
Starting early August 2025, the Apps section will be removed from the Microsoft 365 Copilot mobile app’s hamburger menu on iOS and Android. Users can still access apps via desktop, web, or dedicated mobile apps. The update is automatic, requires no admin action, and does not affect permissions.
Microsoft 365 Copilot in Word will enable users to create, edit, and transform content via chat starting September 2025. Licensed users can draft, reorganize, and rewrite documents while retaining control. No admin action is needed; users should be informed about these enhancements.
We are announcing the ability to Analyze business impact of copilot studio agents in Viva Insights advanced insights in Microsoft Copilot Studio. This feature provides an aggregated view for Insights Analysts to understand how their copilot studio agents perform and what business value they provide. This feature will reach general availability on September 1, 2025.
We are announcing the ability to analyze the quality of responses that use generative AI in Microsoft Copilot Studio. This feature will reach general availability on September 1, 2025.
We are announcing the ability to configure and manage SLA with work queues in Power Automate. This feature will reach general availability on September 1, 2025.
We are announcing the ability for customer service representatives to use Copilot-powered intent suggestions to consult with another representative in Dynamics 365 Contact Center. This feature will reach general availability on September 1, 2025.
The “Deploy Shifts to your frontline teams at scale” feature in Teams Admin Center will retire on September 5, 2025. After that, admins must manage Shifts via the Teams web or desktop app. No action is needed; the change happens automatically.
Starting September 2025, Microsoft 365 Copilot will use AI-powered communication memory to enhance personalization by summarizing users’ accessible emails, chats, and meetings. This private feature improves context-aware responses across apps, is enabled by default, and can be managed by admins via Microsoft Graph and Entra ID.
I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.
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