We are announcing the ability for administrators to search for phone numbers they have configured for their organization in the Copilot Service admin center in Dynamics 365 Contact Center. This feature will reach general availability on July 31, 2025.
We are announcing the ability to enable waitlist registrations in Dynamics 365 Customer Insights – Journeys, to ensure that spots are filled when registered attendees cancel. This feature will reach general availability on July 31, 2025.
We are announcing the Connect to external sources in agents through Single Sign-On (SSO) feature for Microsoft Copilot Studio. This feature allows users to build agents that connect to external sources without needing to manually authenticate each time to external sources. This feature will reach general availability on July 31, 2025.
We are announcing the ability to reach your customers through your branded mobile application with our mobile messaging experience in Dynamics 365 Contact Center. This feature will reach general availability on July 31, 2025.
Copilot in Excel now provides improved direct answers to your data analysis questions, using Python.
Researcher agent is now available in Microsoft Word, empowering you to tackle complex, multi-step research tasks with ease. Whether you’re exploring new topics or synthesizing information, the agent delivers high-quality, accurate insights—helping you work smarter and faster.
Efficiently narrow down your search results by using SQL-like commands in the search bar. Users can quickly filter messages, files, or conversations with precise queries such as from:username, with:username or in:channel.
Draft with Copilot now has access to your enterprise data to help you craft high quality emails grounded in the right context. You will be able to review the sources used to generate your email draft before you send the mail.
Users will be notified of multiple desk reservations and prompted to release previous ones when using bookable desks. A first run experience will explain these notifications. Rollout starts mid-July 2025 and completes by mid-August 2025. No admin action is required, but communication to users is recommended.
Microsoft Purview Information Protection is introducing on-demand classification of files on Windows devices to enhance data security and compliance. Public preview starts mid-July 2025, with general availability in mid-November 2025. Admins can access this feature in Purview without impacting existing configurations. No immediate action is required.
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