Microsoft Dataverse – Use Dataverse table data as knowledge in Copilot agents

We are announcing the ability to use Dataverse tables as a knowledge source for agents in Microsoft Dataverse. This feature will reach general availability on July 31, 2025.

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Originally posted by Microsoft Jul 2, 2025 Uncategorized 0 Comments

Hotpatching now enabled by default for new Windows quality update policies

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Originally posted by Microsoft Jul 2, 2025 Uncategorized 0 Comments

Microsoft Copilot Studio – Publish agents to WhatsApp

We are announcing the ability to publish agents to WhatsApp in Copilot Studio. This feature will reach general availability on July 31, 2025.

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Originally posted by Microsoft Jul 2, 2025 Uncategorized 0 Comments

Dynamics 365 Contact Center – Use enhanced disposition code capabilities

We are announcing new disposition code functionality which will enable more configurability in indicating the outcome of a voice or chat conversation in Dynamics 365 Contact Center. This feature will reach general availability on July 31, 2025.

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Originally posted by Microsoft Jul 2, 2025 Uncategorized 0 Comments

Dynamics 365 Contact Center – Search for phone numbers in Copilot Service admin center

We are announcing the ability for administrators to search for phone numbers they have configured for their organization in the Copilot Service admin center in Dynamics 365 Contact Center. This feature will reach general availability on July 31, 2025.

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Originally posted by Microsoft Jul 2, 2025 Uncategorized 0 Comments

Dynamics 365 Customer Insights – Journeys – Set up and manage an event waitlist

We are announcing the ability to enable waitlist registrations in Dynamics 365 Customer Insights – Journeys, to ensure that spots are filled when registered attendees cancel. This feature will reach general availability on July 31, 2025.

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Originally posted by Microsoft Jul 2, 2025 Uncategorized 0 Comments

Microsoft Copilot Studio – Connect to external sources in agents through Single Sign-On

We are announcing the Connect to external sources in agents through Single Sign-On (SSO) feature for Microsoft Copilot Studio. This feature allows users to build agents that connect to external sources without needing to manually authenticate each time to external sources. This feature will reach general availability on July 31, 2025.

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Originally posted by Microsoft Jul 2, 2025 Uncategorized 0 Comments

Dynamics 365 Contact Center – Add messaging to native mobile apps

We are announcing the ability to reach your customers through your branded mobile application with our mobile messaging experience in Dynamics 365 Contact Center. This feature will reach general availability on July 31, 2025.

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Originally posted by Microsoft Jul 2, 2025 Uncategorized 0 Comments

Microsoft Copilot (Microsoft 365): Improved Python-powered answers in Copilot in Excel

Copilot in Excel now provides improved direct answers to your data analysis questions, using Python.

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Originally posted by Microsoft Jul 2, 2025 Uncategorized 0 Comments

Microsoft Copilot (Microsoft 365): Researcher is in Microsoft Word

Researcher agent is now available in Microsoft Word, empowering you to tackle complex, multi-step research tasks with ease. Whether you’re exploring new topics or synthesizing information, the agent delivers high-quality, accurate insights—helping you work smarter and faster.

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Originally posted by Microsoft Jul 2, 2025 Uncategorized 0 Comments