Microsoft Dynamics 365 Contact Center – Transfer conversation to workgroup, queue using intent

We are announcing Copilot-powered intent-based transfer capabilities for customer service workflows. This feature will reach general availability on July 31, 2025.

(more…)

Microsoft Viva: Viva Amplify – Support for click through rate metric in Amplify reporting

This release will enhance Amplify reporting by adding click through rate metric. A new card will show the percentage of unique users who clicked on a link from the publication, providing insights into user engagement with the campaign.

(more…)

Microsoft Teams: Noise Suppression for Dial-In Participants in Teams Audio Conferences

Microsoft Teams will soon support noise suppression for dial-in participants. This feature automatically filters out background noise (e.g., traffic, typing) for users who join meetings via phone (PSTN). It enhances clarity and reduces distractions for all meeting participants. The feature will be rolled out gradually. However, if you’d like to enable it yourself, you will be able to do so via the Teams Admin Center:
1. Go to Meeting policy 2. Navigate to the Audio & video section 3. Set Noise suppression for dial-in participants to Enabled or programmatically with MicrosoftTeamsPowerShell by setting NoiseSuppressionForDialInParticipants setting inside of CsTeamsMeetingPolicy to “Enabled”.

(more…)

Microsoft 365 Apps: Cloud Update

The Cloud Update feature will transition to General Availability. Admins can manage monthly updates for Microsoft 365 Apps for Enterprise using our automation services.
More info: https://learn.microsoft.com/en-us/microsoft-365-apps/admin-center/cloud-update

(more…)

SharePoint: Support for click through rate metric in page analytics

This release will enhance SharePoint page analytics by adding click through rate metric. A new card will show the percentage of unique viewers who clicked on a link from the news post, providing insights into user engagement with the post.

(more…)

Microsoft 365 Apps: Cloud Update

The Cloud Update feature will transition to General Availability. Admins can manage monthly updates for Microsoft 365 Apps for Enterprise using our automation services.
More info: https://learn.microsoft.com/en-us/microsoft-365-apps/admin-center/cloud-update

(more…)

Microsoft Copilot (Microsoft 365): Access Copilot Chat in your Microsoft 365 apps

Easily access Copilot Chat from the side pane in your Microsoft 365 apps with a commercial Microsoft 365 license or a Microsoft 365 Copilot license.

(more…)

Microsoft Purview compliance portal: Data Lifecycle Management – Separate Retention policies for Copilots and AI Apps

Enable admins to configure retention policies for various Copilots and AI Apps.

(more…)

Simultaneous role-specific Town hall and webinar views in Teams Rooms on Windows

In Teams Rooms on Windows, both attendees and presenters for Teams Town halls and webinars can now simultaneously enjoy unique experiences in the same room. This new feature sets the in-room viewing experience on the front of room display to attendee view by default so presenter-specific features, such as the green room and backroom chat, or off-stage presenters are hidden. Presenters in the room can still see their view on the console and manage everything smoothly without distracting the audience. Available in Teams Rooms Pro.

(more…)

Microsoft Power Platform governance and administration – Agent Level Message Capacity Limit

We are announcing a new cost control feature in the Power Platform admin center, accessible from the tenant view, to help manage Copilot Studio agents efficiently in Microsoft Power Platform governance and administration. This feature will reach general availability on July 14, 2025.

(more…)


I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.

Trending Posts