Shared Mailboxes as Accounts

Shared mailbox users and delegates will be able to manage settings by adding the mailbox as an account in Outlook for Windows. This feature will be rolled out in stages from May to August 2025. Users with Full Access will see a ‘Promote’ button to add the mailbox as an account. No admin action is required. More details are available [here](https://support.microsoft.com/office/preview-manage-shared-mailbox-settings-in-new-outlook-f6929a97-4fc6-4a52-b77d-5e596c6322b4?preview=true).

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Microsoft Copilot Studio – Publish connector actions to multiple Copilot deployments

We are announcing the Publish connector actions to multiple Copilot deployments feature for Microsoft Copilot Studio. This feature grants administrators the ability to reuse connector actions across multiple Copilot deployments. This feature reached general availability on April 21, 2025.

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Microsoft 365 Copilot: Image Generation Usage Limit for Users without a Copilot License

Starting late April 2025, Microsoft 365 commercial users without a Copilot license will have a daily limit on AI image generation in Copilot Chat. Unlimited usage will require a Microsoft 365 Copilot license.

Commercial users who do not have the Microsoft 365 Copilot license will no longer have unlimited use of AI image generation in Copilot Chat.

should be informed and documentation updated.

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Microsoft Viva: Viva Glint -User Schema Enhancements: Self-Serve Renaming for Custom Hierarchies

This feature enables Viva Glint admins to rename existing hierarchies and hierarchy levels within the user schema. By providing a self-service capability, admins can easily manage and update the structure of user data without requiring external support.

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Microsoft Viva: Viva Glint and Viva Insights Integration – Employee engagement and work patterns analysis and reporting

This feature provides an intuitive out-of-the-box report that shows the relationships between employee sentiment item and their work pattern drivers influencing employee engagement, allowing HR users to share insights with leaders easily without customization or running their own data analysis.

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Microsoft Teams: Set New Ringtones in Teams Mobile

This feature allows you to customize and select different sounds for various types of calls, helping you better manage your alerts and distinguish between different incoming communications. For users with Microsoft Teams Phone, this also includes calls for forwarded and delegated calls.

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Microsoft Purview Compliance Portal: Information Protection – Sensitivity Label support in Engage

Your organization can now manually apply Information Protection sensitivity labels in Engage. Sensitivity label support in this new application will allow admins to create labels and configure label publishing policies to determine which users and groups can manually label content in Engage. End users will be able to manually apply labels to Engage communities and in turn classify and protect their sensitive data via privacy and external user access controls.

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Dynamics 365 Contact Center – Pause or resume recording and or transcription via a client API – Voice SDK extensibility

We are announcing the “Pause or resume recording and or transcription via an API – Voice SDK extensibility” feature for Dynamics 365 Contact Center. This feature enables users to temporarily stop and restart call recordings and transcriptions programmatically, providing a compliant and secure way to handle sensitive interactions. This feature will reach general availability on May 30, 2025.

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Microsoft Copilot Studio – Use your encryption keys to secure data

We are announcing the “Use your encryption keys to secure data” feature for Microsoft Copilot Studio. This feature enables you to manage data security and govern the encryption keys used to encrypt your data. This feature will reach general availability on May 12, 2025.

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Shared Mailboxes as Accounts

Shared mailbox users and Delegates will be able to manage settings by adding the mailbox as an account in Outlook for Windows. Rollout starts in mid-May 2025 for Public Preview and completes by mid-August 2025 for General Availability. No admin action is required, but review and notify users about this change.

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I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.

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