Dynamics 365 Customer Service – Run Forecast Scenario on demand
We are announcing the ability to trigger forecast scenarios on demand in Dynamics 365 Customer Service. This feature will reach general availability on February 27, 2026.

We are announcing the ability to trigger forecast scenarios on demand in Dynamics 365 Customer Service. This feature will reach general availability on February 27, 2026.


Exchange Web Services (EWS) in Exchange Online will be phased out starting October 1, 2026, with full retirement by April 1, 2027, replaced by Microsoft Graph. Organizations must migrate workflows, configure AppID AllowList to continue EWS use after October 2026, or face permanent EWS access removal.

Administrators can now set organization-wide policies to automatically expire “People in your organization” sharing links after a specified period. This helps organizations maintain tighter control over internal content sharing by ensuring links don’t remain active indefinitely. Configure expiration timeframes that align with your organization’s data governance requirements—whether that’s 30 days, 90 days, or a custom period.

Now Copilot Search can return matching people for your broader people search queries. Allowing you to discover, disambiguate, and explore known and new people to contact. Discover Whether you’re looking for people with a specific skill like “Project leadership” or “Artificial Intelligence” Copilot Search can help you explore potential contacts through the People data source. Disambiguate When there are multiple people matching in exact name, email, or alias Copilot Search will help you disambiguate through a new carousel on the main results page alongside other relevant results.

Audio recap in Teams will begin supporting 8 new languages. These are (in alphabetical order) Chinese, variations across English, French, German, Italian, Japanese, Portuguese, and Spanish.

Multi‑line support allows a single Teams Phone Device to handle multiple phone numbers assigned to the same user account, enabling users to make and receive calls from any of their numbers without switching accounts or devices. This capability brings flexibility and efficiency to scenarios where individuals manage multiple roles, regions, or responsibilities.

Admins can govern and manage federated copilot connectors in Microsoft 365 admin center. #copilotcontrolsystem

Discover and find people through Microsoft 365 Copilot Search based on your company’s custom profile properties from SharePoint Online.

Copilot Chat in Outlook expanding to support reasoning over a user’s entire inbox, calendar and other enterprise data for Microsoft 365 Copilot Chat users (without a Microsoft 365 Copilot license) .
