Starting December 1, 2025, we are increasing default storage for Dataverse (per tenant entitlements) across all Dynamics 365 apps (excluding Business Central) and Power Platform. Dataverse and storage for Dynamics 365 enterprise resource planning (ERP) applications (Finance, Supply Chain, Commerce, Project Operations, Human Resources) will now be combined into a shared pool per tenant.
We are announcing the ability to update the default Message Queues assignment strategy to “least active” in Dynamics 365 Contact Center. This feature will reach general availability on November 30, 2025.
We are announcing the ability to update system jobs retention policy from environment settings in Microsoft Dataverse. This feature will reach general availability on November 3, 2025.
We are announcing the ability to use the new connector management rule in Microsoft Power Platform governance and administration. This feature will reach general availability on November 30, 2025.
We are announcing the ability to use voice proactive outbound analytics in Dynamics 365 Contact Center. This feature will reach general availability on November 14, 2025.
We are announcing the ability to enable SIP X header support for context transfer in Dynamics 365 Contact Center. This feature will reach general availability on November 30, 2025.
We are announcing Copilot-powered intent-based transfer capabilities for customer service workflows. This feature will reach general availability on October 31, 2025.
Support connection edit of user mapping, query filter for SNow, Confluence, Salesforce, Jira connectors.
Highlight a sentence, paragraph, or table from the response and ask Copilot to work only on that selection. Get focused explanations, concise summaries, quick translations, or next steps for the exact passage you’re reviewing—no more over broad answers. Your selection is previewed in the prompt so you can edit before you send. It’s a faster, more controlled way to get help right where you’re working.
Copilot connectors will offer improved content freshness with more frequent sync of updates using webhook event notifications. The following connectors are in scope – Azure DevOps, Jira cloud, Confluence cloud, Trello, Asana, Bitbucket, GitHub and Gitlab.
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