Microsoft Purview Communication Compliance will undergo infrastructure migration from January 5 to February 28, 2026, causing temporary delays, intermittent errors, and slower updates in policy insights and reports. No data loss will occur. No action is required, but admins should inform teams of possible short-term slowdowns.
We are announcing the ability to define how duplicate requests for callback are handled in Dynamics 365 Contact Center. This feature will reach general availability on January 30, 2026.
We are announcing the ability to monitor real-time conversations with Quality Evaluation Agent in Dynamics 365 Contact Center. This feature will reach general availability on January 16, 2026.
As AI agents become deeply embedded in enterprise ecosystems, they are evolving beyond simple tools or workflows into a digital workforce. These agents can interpret intent, access and manipulate enterprise data, execute actions and even make real-time decisions. In many ways, they operate like human insiders only with machine-speed data processing capabilities.
To govern and protect these agents effectively, Microsoft Purview Insider Risk Management is being expanded to agents, with specific indicators and insider risk score built for agents based on agentic activities.
Microsoft Purview Insider Risk Management correlates various signals to identify potential malicious or inadvertent insider risks, such as IP theft, data leakage, and security violations. Insider Risk Management enables customers to create policies based on their own internal policies, governance, and organizational requirements. Built with privacy by design, users are pseudonymized by default, and role-based access controls and audit logs are in place to help ensure user-level privacy.
We are adding support for sort by flag status, flag due date and flag start date.
Use the Drafts quick view to easily find, edit, and send draft messages.
Users can now schedule meetings directly from chat or by clicking “Schedule with Copilot” in the UI. Simply ask Copilot to schedule a meeting with colleagues, and it will find available times, book rooms, draft agendas, and send invites—all within the chat experience. This feature is available to users with a Microsoft 365 Copilot license.
We are updating private channels to use a shared mailbox, similar to shared channels, instead of messages being stored in each user’s mailbox. With this change, compliance policies set for the team’s Microsoft 365 group will apply to private channels messages going forward. In addition, teams will support more than 30 private channels, up to the 1000 total channel limit for the team. Private channel member limits will increase from 250 to 5000. You will also be able to schedule meetings in private channels.
Enhancing the Engage Events experience with additional capabilities such as Broadcast for large scale produced events, Meetings based Events. Organizers will have additional support for moderating the posted questions and conversations, and attendees can post questions anonymously. An Events Landing page allows for attendees and organizers to have one place for the contiguous events experience of “Before”, “During” and “After”
We’re excited to announce that MODIS (Microsoft Organizational Data Ingestion System) is now available in the GCC-Moderate (GCC-M) environment! MODIS provides a secure, compliant, and scalable platform for ingesting organizational data into Microsoft 365. With this release, government cloud customers can now leverage the same powerful data ingestion capabilities previously available only in commercial environments.
I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.
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