The Real-Time Analytics feature in the Teams admin center allows admins to view their users’ meetings and identify issues related to audio, video, content sharing, and network connectivity. As an admin, you can use this information to investigate and address any problems with the meeting experience while the meeting is ongoing. Currently, the troubleshooting process for admins is manual and requires continuous admin involvement. The admin or engineer must search for a user, access their call history, identify ongoing meetings or live events they are participating in, and then search for the specific information needed to troubleshoot issues.However, with the introduction of Proactive Monitoring Notifications for In-Progress meetings, admins can efficiently monitor multiple meetings simultaneously for important users in their organization. This functionality enables admins to monitor audio, video, and app-sharing experiences based on various parameters and receive alerts if there are any issues with a user’s meeting experience.
This feature is part of the Teams premium add-on SKU. All admins will see the feature within the Teams admin center, but for users to be configured and enabled for monitoring notifications they are required to have a Teams Premium license assigned for this feature to work.

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Originally posted by Microsoft
Aug 22, 2023
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