We are announcing the ability to block capacity for consulted conversations in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.
We are announcing the ability to place a consulting representative on hold in a call in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.
We are announcing the ability to select a representative automatically in consult to queue in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.
We are announcing the ability to automatically restore sessions after a browser refresh in Dynamics 365 Customer Service. This feature will reach general availability on October 31, 2025.
We are announcing the ability to create multisession apps. This feature will reach general availability on October 31, 2025.
We are announcing the ability to monitor the lifecycle of a work item through Application Insights in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.
We are announcing the ability to enhance service representative efficiency with custom productivity tools in Dynamics 365 Customer Service. This feature will reach general availability on October 31, 2025.
We are announcing the ability to enable deep noise suppression in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.
We are announcing the ability to record actual label values in Dataverse audit logs in Power Platform governance and administration. This feature will reach general availability on October 31, 2025.
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