We are announcing the ability to contact customers proactively with personalized options in Dynamics 365 Contact Center. This feature reached general availability on November 15, 2025.
At Ignite, Microsoft is introducing a major evolution of Purview Data Security Posture Management (DSPM) to help organizations strengthen data security and confidently embrace AI. The new DSPM experience unifies visibility and control across traditional data and AI-driven environments, delivering outcome-based guided workflows that turn insights into actionable steps—so teams can prioritize risks and remediate faster. It brings AI observability, enhanced posture reporting, and intelligent Security Copilot agents to automate tasks like triage and policy management. Plus, Purview now extends coverage beyond Microsoft data with third-party signals from partners like BigID, Cyera, OneTrust, and Varonis, giving security teams a single, streamlined view of sensitive data across clouds and platforms. Together, these innovations make DSPM the central hub for managing data security posture in the era of AI. We are also extending Data Risk Assessments to Fabric and to item-level analysis with new remediation actions like bulk disabling of overshared SharePoint links.
Azure AI Search now ingests Microsoft Purview sensitivity labels and enforces corresponding protection policies through built-in indexers (SharePoint, OneLake, Azure Blob, ADLS Gen2). This enables secure, policy-aligned search over enterprise data, enabling agentic RAG scenarios where only authorized documents are returned or sent to LLMs, preventing data oversharing and aligning with enterprise data protection standards.
Customers can now connect Microsoft 365 Copilot to Bitbucket with Copilot connectors to query knowledge base content and pull requests.
We’re enhancing Activity Explorer to provide greater visibility into sensitive data flagged in Exchange Online. Previously, only the message body was viewable, which limited insight into flagged content. With this update, admins will be able to preview email attachments directly within Activity Explorer—without needing to download the email.
We’re bringing the power of Microsoft 365 Copilot directly into your daily file experience in Windows. With this feature, users can summarize files and send the summary within the share dialog. This feature will be available in File Explorer and OneDrive Activity Center.
We are announcing the ability to view, add, and manage your agent’s triggers and channels all from a single, unified experience in Microsoft Copilot Studio. This feature will reach general availability on November 28, 2025.
We are announcing the ability to analyze adherence history to optimize workforce planning in Dynamics 365 Contact Center. This feature will reach general availability on December 22, 2025.
Microsoft Teams is introducing a Custom AI Summary feature in Meeting Recap for Copilot users, allowing personalized meeting notes via templates or instructions. Rolling out mid-Dec 2025 to mid-Jan 2026, it’s enabled by default for licensed desktop users (English only) with no admin changes needed.
Starting late November 2025, Microsoft 365 Copilot on Windows will support hands-free voice activation by saying “Hey Copilot,” off by default and enabled in settings. It operates locally without recording audio, supports English activation, and requires manual muting or dismissal to end conversations.
I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.
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