Communication Compliance: Expanded optical character recognition support (GA)

We’re expanding optical character recognition (OCR) support in Communication Compliance beyond text extracted from images or PDFs to also include handwritten and printed text. 

This message is associated with Microsoft 365 Roadmap ID 88920, 93194

When this will happen:

Rollout will begin in late June and is expected to be complete by late July.

How this will affect your organization:

With this expanded OCR support, handwritten and printed text can be extracted from messages which can then be evaluated against your Communication Compliance policy conditions (such as keywords matches for threatening language), further reducing your organization’s policy violation risk. OCR policy alerts will be reviewed by a policy investigator, who is explicitly granted permission to review policy alerts by the Communication Compliance admin role.

For users who already have OCR enabled, no action is needed to enjoy the expanded OCR support, and new users can enable OCR support through policy configuration as shown in screenshot below:

Expanded OCR supportView image in new tabWhat you need to do to prepare:

Microsoft Purview Communication Compliance helps organizations detect explicit code of conduct and regulatory compliance violations, such as harassing or threatening language, sharing of adult content, and inappropriate sharing of sensitive information. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are explicitly opted in by an admin, and audit logs are in place to ensure user-level privacy.

Learn more:

You can access the Communication Compliance solution here:

Message ID: MC387226


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I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.

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