Microsoft Teams: Ad-hoc individual desk booking in Teams

Before this rollout, the Microsoft Teams bookable desk capabilities supported booking at a desk pool level (also known as workspaces in Microsoft Exchange). After this rollout, users can book individual desks when they plug in to a shared desk peripheral. This rollout will also support other scenarios for individual desks, such as confirming a reservation if a user has booked in advance and notifying a user that a space is reserved for someone else.

This feature is available for Teams desktop on Windows and Mac and requires a Teams Premium license. 

This message is associated with Microsoft 365 Roadmap ID 473570.

When this will happen:

General Availability (Worldwide): We will begin rolling out mid-March 2025 and expect to complete by late March 2025.

How this will affect your organization:

This feature will be available by default for admins to configure. To use this feature, admins must first set up individual desks in Exchange in their tenant. Please follow the instructions in Configure desks for individual booking.

Once the individual desks have been created, admins must associate the peripherals to the individual desk account in Teams Rooms Pro Management portal. Learn more at Setting up Bookable Desks in Microsoft Teams.

After the admin associates the peripherals to the individual desk account, these user experiences will automatically kick in after 24 hours:

What you need to do to prepare:

Learn more

  • If the desk is free and a user did not book the desk in advance, after plugging into a shared desk peripheral, the desk will be reserved automatically for the user.
  • If a user booked the desk in advance, after plugging in, the user will receive a message confirming the reservation.
  • If a desk is already reserved for someone else, a user who plugs in will receive a notification that the desk is reserved for someone else.

Admins will be able to view analytics for individual desks such as reservations, occupancy, and more, like they can for desk pools. If an individual desk has an associated peripheral, it will appear under Reports > Desks usage in the Teams Rooms Pro Management portal for admins to review. This report will be in preview until July 2025 with no license enforcement. License requirements will be released closer to the enforcement date.

This rollout will happen automatically by the specified date with no admin action required before the rollout. You may want to notify your team about this change and update any relevant documentation.

Message ID: MC989973


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