Microsoft Teams Customer Office Hours: Get help from the product team on deploying Teams for your frontline workers

Originally posted by Microsoft Feb 11, 2025 Uncategorized 0 Comments

Note: If you are not using frontline worker functionality, you can safely ignore this message.

We are pleased to announce new weekly Microsoft Teams Frontline Customer Office Hours: A dedicated time for you to engage directly with the product team to support Teams deployments for your frontline workers.

Objective: This initiative aims to enhance live customer engagement and satisfaction by:

  • Addressing deployment-related questions in real time
  • Providing direct support to ensure smooth and successful rollouts
  • Gathering customer feedback to improve frontline worker deployment features

When are Customer Office Hours

The Teams Frontline Customer Office Hours takes place every Wednesday from 9:00-9:30am PT.

What Do Office Hours Cover?

  • Customer Q&A: Get answers to questions about deploying teams at scale for your frontline workers and overall deployment best practices.
  • Follow-ups: We will capture unresolved issues and address them after the meeting.
  • Feedback collection: Share your thoughts on recently released deployment features.

Launch Timeline: Teams Frontline Customer Office hours launched on January 22, 2025.

How to join: Join the Teams meeting with https://aka.ms/TeamsFrontlineCustomerOfficeHours

Message ID: MC1002406

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Joao Ferreira

I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.

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