Microsoft Teams: Shifts plugin in Microsoft Copilot for Microsoft 365

The Shifts plugin is now available in Microsoft Copilot for Microsoft 365 within Teams, allowing users to inquire about team shifts and time off. Rollout starts early June 2024, completing by late June. To prepare, admins must deploy the plugin and users need to authenticate it.

Within Microsoft Teams, Microsoft Copilot for Microsoft 365 users can now leverage the Shifts plugin to get information about their teams’ open shifts, shifts, and scheduled time off. 

This message is associated with Microsoft 365 Roadmap ID 395783

When this will happen:

General Availability (Worldwide): We will begin rolling out early June 2024 and expect to complete by late June 2024.

How this will affect your organization:

Copilot for Microsoft 365 users within Microsoft Teams with the Shifts plugin enabled can now query Copilot for Microsoft 365 about the open shifts, shifts, and scheduled time off on their team. 

They can ask Copilot for Microsoft 365 questions such as the following, drawing from the Shifts app data:

  • What are the open shifts for this week?
  • When is my next shift?
  • When do I have time off?

What you need to do to prepare:

To enable the Shifts plugin, follow these steps:

  1. In Microsoft 365 admin center, ensure users have a Copilot for Microsoft 365 license. 
  2. In Microsoft 365 admin center, go to Settings > Integrated Apps > Available Apps > Deploy Shifts for Microsoft Teams.

For more information, see Manage Plugins for Copilot in Integrated Apps

In Teams, the end user can enable the Shifts plugin from within Copilot for Microsoft 365 using the plugin flyout. The user will need to authenticate the connection. 

Message ID: MC793003


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I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.

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