Dynamics 365 Project Operations – Optimize processes with agent-led time, expense, and approvals

We are announcing the ability to optimize processes with agent-led time, expense, and approvals in Dynamics 365 Project Operations. This feature will reach general availability on September 30, 2025.

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Dynamics 365 Contact Center- Use constrained grammars for speech recognition

We are announcing the ability to use constrained grammars for speech recognition in Dynamics 365 Contact Center. This feature will reach general availability on September 30, 2025.

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Certificate-based authentication changes on Windows domain controllers – coming September 2025

Since 2023, Microsoft has been sharing reminders of changes coming to certificate mapping security requirements in Windows Servers. These changes address vulnerabilities discussed in CVE-2022-34691 and others. As part of these changes, servers which run Active Directory Certificate Services, as well as Windows domain controllers that service certificate-based authentication, will be required to meet certain certificate mapping criteria in order for authentication operations to succeed. 

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Dynamics 365 Contact Center – Use messaging APIs to manage customer chat conversations

We are announcing the ability to use messaging APIs to manage customer chat conversations in Dynamics 365 Contact Center. This feature will reach general availability on September 30, 2025.

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Dynamics 365 Customer Insights – Journeys – Collect extra event attendee information without updating your data model

We are announcing the ability to collect extra event attendee information without updating your data model in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on September 30, 2025.

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Dynamics 365 Project Operations – Use the modern architecture for existing legal entities

We are announcing the ability to use modern architecture for existing legal entities in Dynamics 365 Project Operations. This feature will reach general availability on September 30, 2025.

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Power Platform – Mask sensitive data fields with column-level security

We are announcing the ability to mask sensitive data fields with column-level security in Power Platform. This feature will reach general availability on September 30, 2025.

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Dynamics 365 Customer Insights – Journeys – Create an event portal on your own website

We are announcing the ability to create an event portal on your own website with Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on September 30, 2025.

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Dynamics 365 Project Operations – Use the simplified Approvals page

We are announcing the ability to use the simplified Approvals page in Dynamics 365 Project Operations. This feature will reach general availability on September 30, 2025.

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Dynamics 365 Customer Insights – Data – Export your data to Azure Data Lake Storage

We are announcing the general availability of the export to Azure Data Lake Storage (ADLS) feature in Dynamics 365 Customer Insights – Data on September 30, 2025.

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I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.