Microsoft 365 admins can now manage SharePoint agents in Copilot Chat via a new Agents section in the Copilot Control System. They can view, block, or unblock agents starting late September 2025. This feature is enabled by default and only affects Copilot Chat.
Microsoft is retiring Viva Engage desktop notifications by mid-November 2025 to streamline notifications across Microsoft 365. Desktop push notifications and related settings will be removed. Users will still receive notifications via Viva Engage in-app, Teams, and Outlook. No admin action is needed; inform users accordingly.
Microsoft Loop is upgrading its Copilot experience to align with Microsoft 365 Copilot Pages, temporarily removing older integrations starting September 9, 2025. The update will provide consistent, improved Copilot features across chat and pages. Users should update training materials accordingly; no compliance changes are expected.
We are announcing the ability to split recordings by speaker in the closed conversation view in Dynamics 365 Contact Center. This feature will reach general availability on November 10, 2025.
We are announcing the ability to connect Dynamics 365 Sales to your agents and assistants with the new Model Context Protocol server. This feature will reach general availability on December 15, 2025.
We are announcing the ability to connect to AI agents through the Model Context Protocol server in Dynamics 365 Customer Service. This feature will reach general availability on December 12, 2025.
We are announcing the ability to use an optimized setting to update presence in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.
This feature offers a comprehensive timeline view of a user’s potentially risky interactions. It includes both interactions with other users and generative AI applications that have been flagged for review. This empowers reviewers by providing context on the user’s history, enabling them to address violations with a complete view of all other potential risky interactions. As a result, reviewers can make informed decisions, streamlining the review process to be both efficient and effective.
Users will be able to use Copilot Notebooks in OneNote on iPhone and iPad.
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