Microsoft Copilot Studio – Block the use of maker-provided credentials for authentication

We are announcing the ability for admins to enforce the use of end-user credentials by managing how authentication is handled. This feature will be generally available starting October 30, 2025.

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Dynamics 365 Customer Insights – Journeys – Transform your outreach with Copilot-powered voice conversations

We are announcing the ability to leverage Copilot Studio agents to engage in real-time personalized voice conversations, offering alternative, solutions-based ongoing dialogue with your customers in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on October 27, 2025.

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Power Platform – Take advantage of expanded Virtual Network support

We are announcing the ability to take advantage of expanded Virtual Network support in Power Platform. This feature will reach general availability on October 31, 2025.

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Dynamics 365 Contact Center – Use messaging APIs to manage customer chat conversations

We are announcing the ability to use messaging APIs to manage customer chat conversations in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.

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Dynamics 365 Customer Insights – Journeys – Create an event portal on your own website using the event API

We are announcing the ability to create an event portal on your own website using the event API in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on October 31, 2025.

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Power Platform – Mask sensitive data fields with column-level security

We are announcing the ability to mask sensitive data fields with column-level security in Power Platform. This feature will reach general availability on October 31, 2025.

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Dynamics 365 Contact Center – Use intent to consult with a user

We are announcing the ability for customer service representatives to use Copilot-powered intent suggestions to consult with another representative in Dynamics 365 Contact Center. This feature will reach general availability on October 31, 2025.

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Dynamics 365 Customer Insights – Journeys – Create event portals with event registration details using Power Pages

We are announcing the ability to create event portals with event and registration details using Power Pages in Dynamics 365 Customer Insights – Journeys. This feature will reach general availability on October 31, 2025.

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Microsoft Copilot Studio – Reassign an agent’s owner with PowerShell

We are announcing the ability to reassign an agent’s owner with PowerShell in Microsoft Copilot Studio. This feature will reach general availability on October 30, 2025.

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OneNote: Copilot Notebook in OneNote iPhone and iPad

Users will be able to use Copilot Notebooks in OneNote on iPhone and iPad.

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I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.

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