NPS Sentiment Insights available to empower IT Admins to help end users

NPS survey insights is an AI-driven dashboard available in Microsoft 365 Admin Center (Health -> Product feedback -> NPS survey insights tab). This feature has been helping Admins like you to obtain actionable insights derived from Microsoft NPS surveys as responded by your users.

Based on your feedback, we are introducing a new feature that identifies the sentiment for each NPS verbatim feedback, so that you can learn what your users are feeling regarding Microsoft 365 products.

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Sensitivity Label as a condition support for PDF on Exchange Online

We will be extending the ability to use sensitivity labels as a condition in Data Loss Protection (DLP) rules (for Exchange Online (EXO) location) to PDF attachments in Exchange emails. This feature will allow you to protect labelled PDF files through DLP policies using the condition “content contains sensitivity label” in the DLP rule.

When will this happen:

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Microsoft Teams: Virtual appointment SMS notifications for customers in the United Kingdom

SMS confirmations and reminders with Teams meeting link for virtual appointments created from Bookings app in Teams.

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Microsoft 365 compliance center: Microsoft Purview | Communication Compliance – Prioritize policy matches using Azure Cognitive Services sentiment analysis (U.S. Government clouds)

Leveraging Azure Cognitive Services sentiment analysis, messages will be flagged as positive, negative, or neutral sentiment, helping policy investigators prioritize riskier messages to address first. Microsoft Purview Communication Compliance helps organizations detect explicit code of conduct and regulatory compliance violations, such as harassing or threatening language, sharing of adult content, and inappropriate sharing of sensitive information. Built with privacy by design, usernames are pseudonymized by default, role-based access controls are built in, investigators are explicitly opted in by an admin, and audit logs are in place to help ensure user-level privacy.
More info: https://docs.microsoft.com/en-us/microsoft-365/compliance/communication-compliance?view=o365-worldwide

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Anonymous user support for Live Captions in Microsoft Teams

Participants who join Microsoft Teams meetings as Anonymous users will now be able to turn on and view Live Captions, CART captions and captions in other spoken language in Teams Meetings on desktop.

This message is associated with Microsoft 365 Roadmap ID 93049

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Microsoft Teams: Microsoft Teams app in Microsoft store

Microsoft Teams app for work, school and life will soon be available to download from Microsoft store. This app will support work, school and consumer accounts on Windows 10 and Work or school accounts on Windows 11.

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Office app: Read Aloud works during screen lock on iOS devices

Now you can listen to your documents on mobile when screen is locked.

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Microsoft Teams: Additional language support for Suggested Replies for mobile

Suggested replies now supported in: Spanish, Dutch, Portuguese, Swedish, French, Finnish, German, Hungarian, Italian, Chinese, Hebrew, Japanese, Norwegian, Russian, Korean, Czech, Danish, Turkish, Polish.

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Unlimited audio upload minutes for web transcription on Microsoft Word

Now your organization can transcribe unlimited minutes of uploaded audio using Word for the web transcription. Previously, the limit was 300 minutes per month per user. There’s been no change for live recordings; you can still transcribe unlimited minutes of live recordings.

If your organization doesn’t use Word for the web transcription, you can disregard this message.

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Updates available for Microsoft 365 Apps for Current Channel

We’ve released updates to the following update channel for Microsoft 365 Apps:

  • Current Channel

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I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.