NPS Sentiment Insights available to empower IT Admins to help end users
NPS survey insights is an AI-driven dashboard available in Microsoft 365 Admin Center (Health -> Product feedback -> NPS survey insights tab). This feature has been helping Admins like you to obtain actionable insights derived from Microsoft NPS surveys as responded by your users.
Based on your feedback, we are introducing a new feature that identifies the sentiment for each NPS verbatim feedback, so that you can learn what your users are feeling regarding Microsoft 365 products.