Originally posted by Microsoft
Feb 26, 2024
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We would like to inform you of an upcoming change that affects how a subset of users post and reply to conversations via email. The ability to create a new post or reply to an existing post directly using email will be retired from Viva Engage starting on March 31st, 2024. Interactive emails in Outlook provide the richest way to stay engaged in Viva Engage conversations, polls, questions, and praise, without leaving the Outlook inbox.
Historically, users could create new posts in a Viva Engage community by sending an email to a specific email address for that community. Additionally, users can reply to an existing post via an email sent to that conversation. These flows will stop working. Users must instead utilize one of the options listed below for their scenario.

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