Updating OneDrive for Business end users ability to create service requests directly

The ability of OneDrive users to contact Microsoft directly in the form of support requests will be retired before the end of the calendar year 2022.

Only an administrator will be able to open a support request with Microsoft.

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Enhanced Admin Controls for Viva Insights

We have added new capabilities for Admins in Viva Insights: Admins can allow end users to opt out of having their user metrics made available in advanced insights line-level query results, and Admins can now manage the new Viva Insights web experience in the Microsoft 365 Admin Center or by using PowerShell.

When this will happen:

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Microsoft Purview eDiscovery (Premium): List, collection, and jobs usability enhancements

We’re introducing several usability improvements on list pages, collection details, and job-related detail within the eDiscovery (Premium) service in the Microsoft Purview compliance portal.

This message is associated with Microsoft 365 Roadmap ID 100707.

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Microsoft Purview compliance portal | Retirement of Reports page

We will be retiring the Reports landing page from the Microsoft Purview compliance portal by the end of December 2022.  

How this will affect your organization:

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Microsoft Purview Data Lifecycle Management: Support for Microsoft Teams call data records

Microsoft Teams call data records (CDR) are system-generated messages that contain metadata for meetings and calls – for example, who joined and when they joined. Previously, this type of content was not managed by retention policies for Teams (user chats, standard channels, shared channels, and private channel user messages).

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Microsoft Teams Paging on Video Gallery

When you are in gallery view, and there are more videos than what can be shown at once on the meeting stage (the maximum number can vary depending on your device configuration, internet bandwidth and whether content is being shared), navigation controls will appear to see additional videos of the attendees. You can use these controls to view more video participants.

This message is associated with Microsoft 365 Roadmap ID 86480.

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Microsoft 365 Support Integration with ServiceNow Virtual Agent

The Microsoft 365 support integration app for ServiceNow can now work with ServiceNow Virtual Agent. This will bring Microsoft self-help services to end-users requesting support through the ServiceNow Virtual Agent chat experience.

When this will happen:

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Retirement of Distribution List(DL) to Unified Group(UG) in EAC and PowerShell

We will be retiring the ability to convert a Distribution List (DL) to a Unified Group (UG) from Exchange Admin center (EAC) and PowerShell.

When this will happen:

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Update to Defender for Cloud Apps IP Addresses

Defender for Cloud Apps is updating its IP addresses related to ‘App connectors’ and ‘Third-party DLP integration’.

When this will happen:

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SharePoint admin center: Streamlining management of site information across Microsoft Teams and Microsoft 365 Groups

SharePoint is updating the site detail panel to include Microsoft Teams and Microsoft 365 Groups information.

This message is associated with Microsoft 365 Roadmap ID 100053

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I've been working with Microsoft Technologies over the last ten years, mainly focused on creating collaboration and productivity solutions that drive the adoption of Microsoft Modern Workplace.