Premium Viva Engage: New Copilot and AI Summarization

Originally posted by Microsoft Mar 27, 2024 Uncategorized 0 Comments

Microsoft Viva Engage is introducing Copilot and AI-powered Summarization in late April 2024 for all users with a premium Viva Engage license. Copilot provides personalized suggestions for what to post on Engage and offers collaboration on writing Engage posts. Copilot suggestions are powered by AI Summarization, which produces LLM-generated summaries of Engage posts. Admins can use the Viva Feature Access Management platform to control the availability of Copilot and AI Summarization in premium Viva Engage for the entire tenant and for select users and groups. No admin action is required to make Copilot available for use.

Copilot is coming to Microsoft Viva Engage, along with AI-powered Summarization! In late April 2024, Copilot in Viva Engage will be enabled for all users with a premium Viva Engage license (purchased as part of Microsoft Viva Suite or Microsoft Viva Employee Communications and Communities). AI-powered Summarization will also be enabled at the same time for all users in premium Viva Engage licensed tenants. AI Summarization includes AI-powered summarization, theme extraction, and sentiment analysis.

This Copilot provides access to Large Language Model (LLM) technology with Microsoft Responsible AI protections to assist users as they access, interact with, and create content through Engage. Copilot does this by providing personalized suggestions for what to post on Engage, and where to post. Copilot also offers collaboration on writing Engage posts, so users can efficiently and confidently create posts that contribute value to the organization. For more information about Copilot in Viva Engage, including screenshots, please visit Set up Copilot in Viva Engage Public Preview | Microsoft Learn.

Suggestions from Copilot in Viva Engage are personalized based on the user’s Engage activity, such as activity in a user’s communities and relevant campaigns. Copilot suggestions are powered by AI Summarization, which produces LLM-generated summaries of Engage posts. Copilot only shows message summaries to users who have access already to the associated messages. This prevents private information from being shared by Copilot. Sentiment analysis results are restricted to admin, corporate communicator, leader, and delegate users with access to Network Analytics or Leader Analytics.

This message is associated with Microsoft 365 Roadmap ID 168609.

When this will happen:

Public Preview: We began rolling out in January 2024 and completed in February 2024.

General Availability (Worldwide): We will begin rolling out late April 2024 and will complete in late May 2024.

How this will affect your organization:

What you need to do to prepare:

No admin action is required to make Copilot available for use. Admins can create VFAM policies described above to modify Copilot availability and AI Summarization data processing. Admins may want to notify users about this change and update any relevant documentation as appropriate.

Learn more

Microsoft Viva plans and pricing: Employee Experience Platform Plans and Pricing | Microsoft Viva

As of March 2024, global admins and Engage admins can make changes to Copilot availability and AI Summarization data processing for users in the tenant. With PowerShell cmdlets, admins can use the Viva Feature Access Management (VFAM) platform to control the availability of Copilot and AI Summarization in premium Viva Engage for the entire tenant and for select users and groups.For more information, refer to MC719651 Microsoft Viva Engage premium: Introducing Viva Feature Access Management (February 2024) and visit Set up Copilot in Viva Engage Public Preview | Microsoft Learn.

Admin documentation: Overview and set up Copilot in Viva Engage Public Preview | Microsoft Learn

Blog: Copilot in Viva Engage is now in Public Preview – Microsoft Community Hub

End user documentation: Introducing Copilot in Viva Engage – Microsoft Support

Message ID: MC757611